FREQUENTLY ASKED QUESTIONS

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WHAT ITEMS DO YOU OFFER?

Cakes, cupcakes, cake pops, cake shooters (push-ups), cookies, marshmallow pops, rice krispy treats, chocolate covered oreos, chocolate covered pretzels, strawberries, brownies (if you don't see your favorite item listed, just ask!) 

HOW DO I ORDER A CAKE?

Cakes by Virgo is a small business and tens to book up quickly. Please contact us as soon as you know the date of your event. It is never too early to book your date! We recommend booking 6-8 weeks in advance to ensure availability. 


You are welcome to send us pictures of cakes that you like to give us inspiration when creating your specialty cake. 


When contacting us (either by email, contact form or phone), please have in mind the date of your event, the number of guests and any preliminary design ideas so we can provide a quote.

DO YOU REQUIRE A DEPOSIT

YES. A DEPOSIT IS REQUIRED TO PLACE YOUR ORDER. YOUR ORDER IS NOT CONFIRMED UNTIL A DEPOSIT IS RECEIVED. DEPOSITS ARE NON-REFUNDABLE.


WEDDING CAKES

When you place your order, we require a deposit of $50. The remaining balance is due 30 days prior to your wedding date. DEPOSITS ARE NON-REFUNDABLE.


ALL OTHER CAKES & TREATS

When you place your order, we require a deposit of 50%. The balance is due at pickup or before delivery. DEPOSITS ARE NON-REFUNDABLE.


We take all major credit cards and cash as payment. DEPOSITS ARE NON-REFUNDABLE.

WHAT IS FONDANT ICING AND DO I NEED IT?

Fondant icing is a "dough" made of sugar and used for decorations and used as a second icing, laid over buttercream. We highly recommend it on specialty cakes that will be displayed outdoors during warmer months. 

IS THERE A MINIMUM ORDER REQUIREMENT?

No, there isn't a minimum order for cakes, but here is a minimum order on treats - one dozen (12). 

CAN I CHANGE ASPECTS OF THE DESIGN OF A CAKE I SAW ON YOUR WEBSITE?

Yes! You can change colors, shapes, designs of tiers, etc. We can make your cake custom to your event.